A resourceful and persistent Online Learning Professional with 8+ years of work experience. I bring a unique view of learner experience, pedagogy, and technology to the design and development of online learning experiences. While being very pragmatic and practical, I am committed in my work to bridge the gap between the evidence-based theoretical knowledge and the daily practice. I enjoy overcoming challenges in the various life cycles of designing a learning experience from design and conceptualization, crafting the right learning activities, and the final representation on the LMS.
When it comes to online learning, I have been an online learner, a designer, a developer, and a client. This granted a unique perspective when tackling new online learning projects.
EXPERIENCE
SEP. 2021 – PRESENT
MANAGER - DESIGN, EMERITUS
I design and develop the instructional design function inside the enterprise solutions team handling corporate as well as government clients. My daily operations include designing and developing eLearning content, as well as expanding our own set of technologies such as designing learning experiences in the metaverse.

APR. 2021 – OCT. 2021
INSTRUCTIONAL DESIGN CONSULTANT, UNESCO
I helped UNESCO to transform 2 of their publication into online courses. Scope of work included (translating the organization’s goals into learning objectives, turning the learning objectives into a learning journey, crafting RFPs to contract development agencies, and following up to develop content and configure the LMS.

AUG. 2020 – DEC. 2022
E-LEARNING INSTRUCTIONAL DESIGN SPECIALIST, MSF
I supervised the localization process of TEMBO, an online learning platform to train MSF’s 60,000+ staff, from English to Arabic. In addition, I worked in several instructional design projects that involved either translating existing courses into Arabic or creating new courses.
FEB. 2019 – SEP. 2020
FREELANCE RESEARCHER, FUTURELEARN
I worked with the European MOOC Consortium on an EU-Funded Project to report on the global best practices of MOOC Platforms in ID Verification Systems, Assessments, and Recognition.

FEB. 2019 – PRESENT
DUAL LANGUAGE MOOC COORDINATOR, RELIEF CENTER – UCL
I support the design, development, and evaluation of the MOOCs of RELIEF Center on both FutureLearn and Edraak.

OCT. 2019 – SEP. 2020
LEAD INSTRUCTIONAL DESIGNER, EDRAAK – QUEEN RANIA FOUNDATION
Leading the creation and Implementation of a Learning Design Framework that guides, visualizes, and shares the process of designing and developing Edraak’s Massive Open Online Courses and B2B offerings.
FEB. 2019 – SEP. 2020
INSTRUCTIONAL DESIGN SPECIALIST, EDRAAK – QUEEN RANIA FOUNDATION
Supporting the Implementation of a Learning Design Framework that guides, visualizes, and shares the process of designing and developing Edraak’s Massive Open Online Courses and B2B offerings.

SEP. 2014 – SEP. 2020
LEARNER RELATIONS & MARKETING OFFICER, EDRAAK – QUEEN RANIA FOUNDATION
Bridged the gap between the learners, the team, and the instructors through leading the learner support process of more than 4 million learners and voicing the learners’ concerns.

NOV. 2015
E-CONTENT DESIGNER, OSTAZ ONLINE
Facing a narrow time constraint, I was responsible for designing the K12 Preparatory science curriculum for along with one graphic designer and a team of developers to be lunched on the website in only one month. After 29 days, it was done.
EDUCATION
2018 – 2019
EDUCATION & TECHNOLOGY MASTER’S DEGREE, UNIVERSITY COLLEGE LONDON
AUGUST 2020
STRATEGIES FOR EFFECTIVE ONLINE FACILITATION, HARVARD GSE
MAY 2015
CERTIFIED BLENDED LEARNING DESIGNER, CENTRAL FLORIDA UNIVERSITY
2013 - 2014
EARLY CHILDHOOD EDUCATION, SUNY PLATTSBURG
2010 – 2016
LANGUAGES AND TRANSLATION BACHELOR, AL AZHAR UNIVERSITY
ONLINE CERTIFICATIONS
• Educational Technology – MITx X-Series
• Designing for Deeper Learning – Stanford University
• Introduction to Marketing – Wharton Business School • Leaders of Learning – HarvardX
• Project Management Specialization – UCI Irvine
• Gamification – Wharton Business School
• Learning How to Learn – UC San Diego